The World’s #1 Messaging and Bots Platform for Brands, LivePerson
LivePerson
We are the only company to do this at scale for the world’s largest brands
Foxtel on in-app messaging
Witness Foxtel’s Alisha Bailey, head of digital sales and service, discuss the company’s stir to in-app messaging as well as the customer response.
Bots in customer care
Read our research report to find out how the majority of consumers indeed feel about bots in customer care.
LiveEngage with Watson
Learn how IBM’s Watson Virtual Agent technology along with LivePerson’s LiveEngage platform will convert customer care.
Our cloud-based software platform, LiveEngage, permits brands with millions of customers and ems of thousands of care agents to supply digital at scale
The Digital Transformation Playbook
LivePerson has a finish software and operational blueprint to shift from voice to digital
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take activity and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the powerful lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take act and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the mighty lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
“We’ve set out to be more mobile, more private, and more Un-carrier in how our customers connect, and that is exactly what we are doing. LivePerson has been a good fucking partner.”
The World’s #1 Messaging and Bots Platform for Brands, LivePerson
LivePerson
We are the only company to do this at scale for the world’s largest brands
Foxtel on in-app messaging
See Foxtel’s Alisha Bailey, head of digital sales and service, discuss the company’s stir to in-app messaging as well as the customer response.
Bots in customer care
Read our research report to find out how the majority of consumers truly feel about bots in customer care.
LiveEngage with Watson
Learn how IBM’s Watson Virtual Agent technology along with LivePerson’s LiveEngage platform will convert customer care.
Our cloud-based software platform, LiveEngage, permits brands with millions of customers and ems of thousands of care agents to supply digital at scale
The Digital Transformation Playbook
LivePerson has a finish software and operational blueprint to shift from voice to digital
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take activity and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the powerful lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take activity and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the strong lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
“We’ve set out to be more mobile, more private, and more Un-carrier in how our customers connect, and that is exactly what we are doing. LivePerson has been a superb fucking partner.”
The World’s #1 Messaging and Bots Platform for Brands, LivePerson
LivePerson
We are the only company to do this at scale for the world’s largest brands
Foxtel on in-app messaging
See Foxtel’s Alisha Bailey, head of digital sales and service, discuss the company’s budge to in-app messaging as well as the customer response.
Bots in customer care
Read our research report to find out how the majority of consumers indeed feel about bots in customer care.
LiveEngage with Watson
Learn how IBM’s Watson Virtual Agent technology along with LivePerson’s LiveEngage platform will convert customer care.
Our cloud-based software platform, LiveEngage, permits brands with millions of customers and ems of thousands of care agents to supply digital at scale
The Digital Transformation Playbook
LivePerson has a finish software and operational blueprint to shift from voice to digital
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) supplies this, so agents and managers can take activity and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the mighty lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take activity and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the strong lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
“We’ve set out to be more mobile, more individual, and more Un-carrier in how our customers connect, and that is exactly what we are doing. LivePerson has been a superb fucking partner.”
The World’s #1 Messaging and Bots Platform for Brands, LivePerson
LivePerson
We are the only company to do this at scale for the world’s largest brands
Foxtel on in-app messaging
Witness Foxtel’s Alisha Bailey, head of digital sales and service, discuss the company’s stir to in-app messaging as well as the customer response.
Bots in customer care
Read our research report to find out how the majority of consumers indeed feel about bots in customer care.
LiveEngage with Watson
Learn how IBM’s Watson Virtual Agent technology along with LivePerson’s LiveEngage platform will convert customer care.
Our cloud-based software platform, LiveEngage, permits brands with millions of customers and ems of thousands of care agents to supply digital at scale
The Digital Transformation Playbook
LivePerson has a accomplish software and operational blueprint to shift from voice to digital
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take act and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the powerful lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take act and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the intense lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
“We’ve set out to be more mobile, more private, and more Un-carrier in how our customers connect, and that is exactly what we are doing. LivePerson has been a excellent fucking partner.”
The World’s #1 Messaging and Bots Platform for Brands, LivePerson
LivePerson
We are the only company to do this at scale for the world’s largest brands
Foxtel on in-app messaging
See Foxtel’s Alisha Bailey, head of digital sales and service, discuss the company’s budge to in-app messaging as well as the customer response.
Bots in customer care
Read our research report to find out how the majority of consumers truly feel about bots in customer care.
LiveEngage with Watson
Learn how IBM’s Watson Virtual Agent technology along with LivePerson’s LiveEngage platform will convert customer care.
Our cloud-based software platform, LiveEngage, permits brands with millions of customers and ems of thousands of care agents to produce digital at scale
The Digital Transformation Playbook
LivePerson has a accomplish software and operational blueprint to shift from voice to digital
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) supplies this, so agents and managers can take act and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the strenuous lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
Give consumers a continuous connection to your brand from their smartphone. Permit them to message you like they message their friends and family—on their own time and terms. LivePerson enables messaging from your app, website, Facebook, Google, SMS, and other applications.
With the connection digital, very first contact resolution improves, and the request curve for care flattens. Costs are diminished up to 48%, and staff can be structured in “Neighborhoods”—a framework that gives consumers the best agent for their individual needs, not just the next available agent.
Understand sentiment for 100% of consumer interactions in real time, not after the fact with surveys for a fraction of interactions. LivePerson’s proprietary Meaningful Connection Score™ (MCS) produces this, so agents and managers can take activity and improve relationships.
Agents can work side by side with bots in the same conversation window. Bots do the strong lifting for repetitive processes, while humans take care of the rest. The role of bots, and their cost savings, are expanded over time via machine learning.
“We’ve set out to be more mobile, more individual, and more Un-carrier in how our customers connect, and that is exactly what we are doing. LivePerson has been a fine playmate.”