Zoom Help Center

Showcase more

Cloud Recording

Published November 2016

Zoom offers the two recording options

Cloud recording is automatically enabled for all paid subscribers. When you record a meeting and choose Record to the Cloud , the movie, audio, and talk text are recorded in the Zoom Cloud. The recording files can then be downloaded to a computer or streamed from a browser via HTML5 or Flash. To manage your recorded meetings or share a recording with others, log into your account and navigate to the My Recordings page.

Local recording is available to free and paid subscribers. Local recording permits you to record meeting movie and audio locally on your computer or collective network drive. The recorded file can then be uploaded to your company streaming server or public streaming server such as Vimeo or Youtube.

• A Zoom Pro, Business, Education, or API Plan
• A Cloud Recording add-on subscription plan
• Account Admin can enable or disable in Account Management
• Members must have a Pro license
• Zoom client version Trio.Five or higher is required on PC, Mac, iOS and Android

Storage and Playback/Download

• The following goes over the amount of free storage capacity accounts are provided with

• An email alert will be sent to account Proprietor when usage is at 80% of the subscribed storage limit.
• Pricing for extra storage is as goes after:

How to enable the Cloud Recording?

Go to your Cloud Recording Add-On Plan, or contact your Account Executive or Sales. Once you have subscribed, go after the steps below to enable Cloud Recording.

1) Enable Cloud Recording on Your Account

1. Log in to your Account Management page as an Proprietor or Admin
2. Under the Recording Options, select "Enable Cloud Recording"
3. Save Options
4. This will permit Pro users to enable Cloud Recording for their meetings.

*Note: account Admins and Owners can disable the download feature for recordings on the account by selecting "Disable Cloud Recording download" on the Account Management page.

Two) Enable Cloud Recording as an End-User

After an account Proprietor or Admin has enabled Cloud Recording on the account, each Pro user will need to then enable Cloud Recording for their meetings.

1. Log in to your Profile Settings page
2. Under the Recording Options, select "Cloud Recording"
3. Save Switches

Three) Recording a Meeting to the Cloud

1. Begin a meeting
2. Select the Record button in the Zoom toolbar
3. Select "Begin Cloud Recording"
4. To stop the recording press Stop Recording or end the meeting

Once the recording has been stopped, the recording must be processed before viewing. Zoom will send an email to the host email address when the process is ended.

Four) Viewing the Cloud Recording

The recorded meeting can be seen by logging in to your account and selecting the My Recordings page.

• If your meeting has not finished converting, the recording will showcase in the list, but you will see a "Processing Recording. " message indicating that it is still processing

Once the process is ended, you will be able to Play, Share, Download or Delete your cloud recording.

Click the meeting topic title to display the files of the recorded data. The following files are available:

• Recording – MP4 file with audio and movie showcasing Active View
• Gallery View – MP4 file with audio and movie displaying Gallery View
• Audio Only – M4A file with a recording of the audio
• In-Meeting Talk – Text file with the transcript of talks within the meeting

Click a file to play the recording or see the text of the talk. You can also download a file to your computer, share a link to the recording with others, or delete a file.

Five) Password protect your Cloud Recording

If you wish to limit the access to download/viewing your cloud recording, you can password protect the recording.

1. Select the Topic link on your My Recordings page
2. Select the Share link under the recording you wish to password protect

Related video: